SME lending software for
growth-minded lenders
Built for banks, non-bank lenders, and fintechs serving small businesses. Term loans, working capital,
invoice and equipment finance, on one platform.
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Scalable SME software for the
complete lending journey
Fast onboarding
Give small business owners a straightforward digital application experience that works on any
device. Capture business financials, director information, and supporting documents quickly
through automated data prefill and open banking integrations.
Built on KYC/KYB verification, affordability checks, and smart document collection designed for high-volume SME intake.
Built on KYC/KYB verification, affordability checks, and smart document collection designed for high-volume SME intake.
Intelligent origination
Approve more SME borrowers through rule-based credit decisioning, AI-powered scoring, plus
real-time access to accounting, banking, and bureau data. Configure loan products with
sector-specific eligibility criteria, tiered pricing logic, and risk conditions that reflect the
diversity of your SME customer base.
Efficient servicing
Manage repayment schedules, limit reviews, and borrower communications across a large SME
portfolio from a single platform.
Automate routine account management tasks, track payment behaviour in real time, and flag accounts requiring attention before issues escalate.
Automate routine account management tasks, track payment behaviour in real time, and flag accounts requiring attention before issues escalate.
Targeted collection
Segment delinquent SME accounts by risk profile and recovery potential. Deploy AI-driven
outreach, tailored repayment arrangements, and automated follow-up workflows that maximise
recovery rates while preserving the borrower relationships that drive repeat business.
Smart task management for SME lending teams
Keep every SME loan moving without stalls between teams. Send each file to the right underwriter or
analyst automatically, watch deadlines as they approach, and give onboarding, credit, and servicing
one shared view of what needs action next.
Get your lending
product estimate
in 3 minutes
STEP:
/
and much more
Unlimited SME product configuration
Spin up any SME product your market asks for: term loans, working capital lines, invoice and
equipment finance, government-linked facilities. Define pricing, charges, schedules, and
qualifying rules per product, sector, or campaign without writing code.
Automated contract generation
Generate binding SME loan agreements automatically from reusable templates with merge
fields. Errors in drafting disappear, drawdown moves faster, and every document stays within
the lending rules of each market you serve.
Smart notification templates
Create message templates across text, email, and push with variable fields, then trigger
them automatically at each touchpoint, from application updates and approvals to payment
nudges and renewal prompts to repeat borrowers.
Role-based security and access control
Lock down sensitive company and director records with fine-grained access roles, password
rules you set, two-step sign-in, and per-device controls. Each action is captured in an
activity log, keeping the platform examination-ready.
Multichannel borrower communication
Reach SME owners over text, email, and in-product alerts, fired automatically by rules
linked to payment behaviour and loan status. Borrowers stay informed at each stage while
your support team sheds repetitive work.
No-code workflow builder
Shape and revise SME lending processes in a point-and-click builder, no engineering
required. Lay out application paths, configure approval logic, branch decisions on
conditions, and ship a new workflow within days instead of quarters.
Configurable SME lending workflows
Reporting and analytics for SME lending
Spin up dashboards around the SME metrics that matter to your team. HES LoanBox lets you export raw
data, define your own KPIs, and cut the book by sector, product, or region on demand.
100+ integrations behind
your SME lending system
Flexible connectors and full customisation let HES LoanBox slot into a wide ecosystem, reinforcing
SME operations from onboarding and scoring to payments, messaging, reporting, and the core banking
stack.
What our SME lending software
delivers
Unlimited customisation
Customise without limits: rework modules, layer on features, tune the interface, and wire in
any service you use, from payment providers through to business bureaus.
Transparent pricing
Pricing stays straightforward: a single license fee, with extra cost only for custom work.
Internal users and SME borrowers are uncapped.
3-month product launch
Go live in about 3 months. Start lending to small businesses sooner and reach ROI faster
with a platform that deploys quickly.
Industry expertise
Partner with specialists who carry 10+ years in SME and commercial lending across the US,
Europe, and beyond. Built by lenders, for lenders.
Proven security
ISO 27001 certified, with SOC 2 controls. Runs on AWS or Google Cloud on a secure Java LTS
stack, with regular updates.
Dedicated support
Lean on a dedicated team for fast, expert help whenever your SME lending operation needs it.
The 2026 reality of
SME lending
46%
of applicants receive the full financing they request
Most applications are not fully funded. Faster, data-driven underwriting lets lenders say
yes to more sound small businesses and close the financing gap that sends them elsewhere.
(Federal Reserve, 2025 Small Business Credit Survey)
29%
of applicants now turn to online and fintech lenders, up from 17% in 2020
Small businesses increasingly skip the branch for digital lenders. A fully online SME
platform is now table stakes for winning applications a bank once captured by default. (Federal Reserve, 2025 Small Business Credit Survey)
$5+
the true cost of every $1 lost to fraud
Each dollar of fraud carries far more than its face value once operations, recovery, and
lost trust are counted. KYB, AML, and AI checks at intake keep that cost off your book. (LexisNexis True Cost of Fraud, 2025)
44%
of lenders still fight fraud mostly by hand
Nearly half of institutions still chase fraud manually, which is slow and leaky. Automated
verification and AI scoring catch more at the door without slowing good borrowers. (LexisNexis True Cost of Fraud, 2025)