Scale microcredit operations with less manual work. AI scoring and digital workflows let
your team handle more with fewer resources.
60%
cost reduction
Automate credit checks, scoring, and approvals to turn multi-day micro loan decisions into
instant ones.
90%
faster micro loan approval
Reduce microloan portfolio risks through AI scoring and analytics that identify early
warnings and enhance credit quality.
50%
lower delinquency rates
Microfinance lending challenges solved
Microfinance software helps lenders close operational gaps that slow growth, drive up costs, and put
micro-lending portfolio quality at risk across origination, servicing, and collections.
Need
Rising delinquency and late warning signs on at-risk microloans
Solution
Spot risky borrowers earlier with AI scoring and predictive analytics that surface
red flags before a loan turns into a problem.
Need
Slow micro loan approvals that hold back disbursement and growth
Solution
Move from multi-day reviews to instant decisions with automated underwriting,
configurable rules, and end-to-end digital origination.
Need
High operational costs from manual microloan processing
Solution
Cut manual workload across origination, servicing, and collections by automating
routine tasks, document handling, and borrower communication.
Need
Thin credit data on first-time and underbanked borrowers
Solution
Score thin-file applicants with confidence by combining traditional bureau data with
alternative inputs through a built-in AI engine.
Need
Rigid micro loan products that can't adapt to local markets
Solution
Launch unlimited loan products with custom rates, fees, terms, and repayment
schedules without writing a line of code.
Need
Disconnected tools across the lending lifecycle
Solution
Bring onboarding, scoring, servicing, and collections into one platform, with 100+
pre-built integrations to connect the rest of your stack.
All-in-one microfinance software for the smooth lending journey
Seamless onboarding
Reflect your brand with a white-label platform optimized for any device. Give borrowers a
seamless way to apply, manage, and calculate their credits. Powered by KYC, smart data
verification, and automated document collection.
Accurate origination
Achieve pinpoint microloan decisioning with configurable rules, AI-driven scoring, and rich
third-party integrations. Flexibly manage products with custom eligibility, pricing, and risk
conditions.
Transparent servicing
Manage repayments, schedules, and communications in one place with real-time microloan portfolio
visibility.
Smart and proactive collection
Boost recovery rates with AI-driven reminders, predictive analytics, and flexible repayment
tools.
Online onboarding
Freedom and convenience for your customers
Deliver faster, smarter, and more transparent micro lending at every stage — from application to
repayment. Empower borrowers with self-service tools, automate verification and underwriting, and
scale operations effortlessly with AI-driven efficiency.
Empower informed decisions
Built-in microloan calculators let clients explore terms, compare options, and
understand costs upfront - increasing application completion rates and customer
satisfaction.
Eliminate paperwork and branch visits
Fully digital micro loan process from application to disbursement. Clients submit
documents, verify identity, and sign contracts online - reducing drop-offs and
accelerating approval times.
Complete self-service portal
Give borrowers full control over their microloans — track payments, view terms,
manage due dates, and make instant payments. Automated SMS and email updates keep
clients informed and engaged at every step.
Scale with agent networks
Expand your reach through digital agent onboarding. Enable agents to submit
applications, track commissions, and manage their portfolio through dedicated
portals - growing your business without adding branches.
Smart task management for teams
Keep teams synchronized and efficient with automated task assignment, smooth interdepartmental
handoffs, and real-time visibility into performance and progress.
Get your free
micro loan
software
estimate
Take our quick 16-question quiz to find out your personalized estimate.
STEP:
/
Loan origination
Accelerate
decisions with AI-driven automated
micro loan software
Incomplete data and manual reviews lead to missed insights and costly defaults. AI-driven
verification and underwriting turn raw data into fast, confident, and compliant microloan decisions.
Smart identity checks and data enrichment
Automate borrower verification with full KYC/AML compliance – verify accounts,
enrich profiles from multiple sources, and run checks with credit bureaus and
alternative data for complete, compliant risk assessment.
Intelligent underwriting engine
Accelerate microloan approvals by up to 80% with smart underwriting that adapts to
your risk policies. Process applications manually, semi-automatically, or fully
automatically to boost conversion while reducing friction and maintaining
compliance.
Adaptive AI credit decisioning
Combine your scoring models with AI-powered decisioning for unmatched accuracy.
Configure custom scorecards or use the built-in AI engine to approve microloans
faster, cut NPLs by up to 40%, and expand access for thin-file borrowers.
AI-powered scoring engine by GiniMachine
GiniMachine’s self-learning AI scoring evolves with each decision — analyzing
outcomes, detecting new risks, and refining models daily to double scoring quality
while reducing defaults, reviews, and missed opportunities.
Fully digital document journey
Go fully paperless from application to signing and cut document costs by 90%.
Intelligent parsing extracts and validates data in seconds, while built-in
eSignature ensures compliance without printing, scanning, or filing.
and much more
Unlimited product configuration
Create unlimited microloan campaigns and products with custom rates, fees, and schedules.
Configure lending logic from credit lines to installment loans, with calculations based on
amount, term, and customer profile.
Automate contract templates
Create and manage dynamic contract templates with multiple variables. Automate agreements
generation to speed up onboarding, eliminate manual errors, and ensure full compliance.
Notification templates
Build smart SMS and email templates with variables to automate updates, reminders, and
approvals — keeping borrowers informed without manual effort.
Security settings and preferences
Manage user permissions using role-based access control features. Define password policies.
Build rules to allow or block access by device ID.
Smart communication control
Automate borrower communications across channels. Send SMS and email for payment reminders
and status updates. Set custom notification rules to boost engagement.
Flexible process builder
Create custom microfinance workflows without technical expertise. Design application flows,
set approval rules, and configure unique customer journeys through visual tools.
Configurable microfinance workflows
Microloan servicing
Complete micro loan management software
Fragmented tools and manual updates drain productivity. Automate every microloan stage with
real-time accuracy, flexible terms, and integrated payments — delivering faster service, fewer
errors, and complete control over your portfolio.
Loan lifecycle automation
Automate the entire microloan lifecycle — from booking to closure. Streamline
servicing with flexible adjustments, automate amortization, contracts, and
collateral, and enable fast disbursements through integrated payments.
Comprehensive loan management
Configure and manage microloans end-to-end with flexible terms, rates, and
schedules. Adjust conditions in real time, support multiple calculation methods, and
offer payment holidays or special terms — scaling easily from simple loans to
complex credit products.
360° customer management (CRM)
Access full borrower profiles with complete interaction history in one view. Track
communications, documents, and payment behavior across products and channels while
maintaining clear audit trails for every customer action.
Trusted payment operations
Manage disbursements and repayments through trusted, real-time payment integrations.
Achieve full transaction transparency, instant reconciliation, and error-free
synchronization — strengthening compliance, reducing risk, and maintaining total
financial control.
Maximize microloan portfolio performance
with AI risk intelligence
Scoring made clear
Leverage predictive scoring from pre-KYC to NPL forecasting with transparent, explainable,
and audit-ready insights.
AI-driven risk precision
Transform risk assessment with integrated AI that delivers 3× better decision accuracy.
Smarter risk control
Set custom risk thresholds, predict defaults early, and optimize microloan portfolio
performance.
Microloan collections
Boost recovery with automated
microfinance collections
Manual recovery slows operations and drives losses. Automate outreach, scoring, and penalties with
AI tools that predict repayment, choose optimal channels, and ensure compliance — reducing microloan
defaults and improving collection efficiency.
Automate and streamline debt recovery
Boost operational efficiency and reduce manual work with built-in automation tools.
Apply ready-made or custom debt recovery workflows
Personalize collection strategies with AI
Leverage data-driven tools for smarter collection strategies.
Select the most effective communication strategy
Leverage AI to optimize timing and messaging
Run AI/ML-based collection scoring
Predict repayment probability
Reduce missed payments
Reduce missed payments with multi-channel alerts.
Set custom schedules with unique messaging
Track delivery and responses in real-time
SMS, email, and other custom channels
Compliant overdue penalties
Automate penalty calculations within regulatory limits.
Configure rules by product and jurisdiction
Apply built-in compliance caps automatically
Maintain transparent communication and audit-ready records
Microfinance reporting and analytics
The system collects data and constructs interactive dashboards to track essential microloan KPIs.
Export data and customize metrics according to your business requirements.
100+ integrations to power up your microfinance system
With flexible connection options and full customization, HES LoanBox provides a broad ecosystem of
integrations that enhance microfinance operations across onboarding, scoring, payments,
communication, analytics, and core banking.
What you get by choosing
our microfinance software
Unlimited customization
Customize endlessly: tailor modules, add features, adjust interfaces, and integrate with any
service — from payments to credit bureaus.
Transparent pricing
HES offers simple pricing: you pay for the license, with extra costs only for custom
features. Unlimited internal users and borrowers included.
3-month product launch
Go live in just 3 months. Start fast and see ROI sooner with a ready-to-deploy microfinance
platform.
Industry expertise
Work with a team of BAs who bring over 10 years of microfinance experience. Built by
lenders, for lenders.
Proven security
ISO 27001 and SOC 2 certified. Hosted on AWS or Google Cloud with a secure Java LTS stack
and regular updates.
Dedicated support
Get fast, expert help from our dedicated support team — whenever you need it.
Success stories
HES FinTech has been our reliable technology partner since 2012. I believe much of our success is due to the well-architected HES LoanBox solution.
Adherence to ISO 27001 and SOC 2 frameworks ensures consistent security
across all operations, supported by full data encryption, role-based access
control, and a secure hosting infrastructure.
HES FinTech microfinance software solution can be deployed on-premises or in
the cloud of any chosen provider.
Powerful backend tools
HES Fintech builds solutions using free and open-source solutions, like Java
11, BPMN 2.0, Camunda, and Form.io modeler. This approach allows us to
exclude any additional licensing fees, except for the platform’s source
code.
Start lending in just 3 months
While you focus on growth, HES FinTech handles the rest.
In addition to our microfinance management system, HES FinTech provides micro lending market
expertise to help our clients identify their business needs and opportunities for success in
the competitive micro-lending market. Our experienced BA team is available to guide you
through the process and offer a powerful micro-lending software. HES provides comprehensive
microfinance software demos and customer support to ensure you can use our system to its
fullest potential.
Can the microfinance system be customized to fit our specific needs?
HES offers flexible pricing plans that are tailored to the level of customization you
require. Depending on your needs, you can add APIs, integrate your microfinance management
software with CMS, adopt additional micro loan features, or even customize existing ones.
Our sales manager can help you choose the right plan that includes all the necessary tools
and customization possibilities to meet your specific demands.
How secure are micro-finance systems?
At HES FinTech, we take security seriously. Our microfinancing software has received an
official ISO 27001 certification, which confirms that it adheres to international security
standards. We use advanced technologies along with KYC (Know Your Customer) and cloud data
storage to protect your business from breaches and money laundering schemes, ensuring that
your company remains compliant and reputable. Our goal is to provide a secure and reliable
platform for our clients so that they can focus on their business operations with peace of
mind.
How long does it take to implement MFI software?
With HES LoanBox microfinance solution, you can launch your micro loan management system in
just 3 months. Our software is ready for a quick kick-off and only needs to be configured
according to your specific needs. However, if you require additional customization and
integrations with your legacy solution, it may take longer to tune the system. In such
cases, our experienced BA team will estimate the necessary time and discuss all the
conditions with you beforehand, to ensure that your software for microfinance is launched as
efficiently and effectively as possible.