Commercial lending software

Commercial lending software, also called business lending software, manages credit extended to businesses rather than individuals. That difference shapes the design. Banks and credit unions use it, as do non-bank lenders, to run the full life of a business loan from the online application and credit analysis to final payoff or workout. A business application arrives with ownership structures and financial statements. The facility that follows carries covenants and collateral, often across several linked entities, and its document management and portfolio monitoring continue for years after funding.

In commercial loan servicing software, covenant monitoring follows the terms of each loan agreement: financial thresholds such as minimum DSCR or maximum debt-to-EBITDA, plus testing dates and reporting deadlines. Financial tests run on updated borrower data and check compliance against the agreed definitions and limits. Configured workflows remind designated borrower contacts when financial reports are due and flag overdue submissions or potential breaches to the lending team as open exceptions. Relationship managers can review covenant compliance history alongside payment performance. Approved waivers and amendments go on record against the relevant facility, which keeps the audit trail intact for annual credit reviews and renewals, as well as any later restructuring or workout.

From 3 months for a focused launch on HES LoanBox: term loans, lines of credit, or CRE facilities set up as configurable products and workflows, connected to the usual integrations such as KYB providers and payment gateways. Migrating open facilities usually takes longest, since their covenant history has to arrive intact. Heavy custom work with multiple loan products, several jurisdictions, or unusual regulatory requirements may take up to 6 months. Legacy commercial lending platforms often need 12 to 18 months to implement, plus in-house IT staff and consultants for the length of the project.

Credit risk and compliance work together in commercial lending, and modern commercial credit software treats them as one workflow rather than two. The platform centralizes borrower financials, exposure tracking, and AI-driven scoring across the full commercial loan portfolio, so credit teams see deterioration weeks before a manual review would catch it. Also, the platform logs user actions and keeps tracked documents, while role-based permissions enforce separation of duties between origination and servicing. HES FinTech is ISO 27001 certified and has completed an independent SOC 2 examination. These controls help meet regulatory expectations, and the records stay available for examiners, so your team can show how a specific deal was approved.

Yes, as long as the product engine is configurable and not hard-coded per loan type. C&I term loans and revolving lines run next to CRE facilities and SBA loans as separate products on one platform. Each gets its own rates, fees, covenants, collateral types, and amortization schedules. For property-secured deals, the same system acts as commercial real estate lending software: configurable forms capture property performance and tenant quality data at underwriting. Once the loan funds, it works as commercial mortgage servicing software. SBA-specific requirements (guaranty documentation, program reporting) are scoped during implementation, not assumed in the demo.

HES LoanBox pricing is a license fee plus any custom development you order, with no cap on users or borrowers. Product and workflow configuration is covered by the platform itself, which leaves custom work as the part of the budget that varies. Lenders that want to control the code themselves can take a developer license.

A broker, or a referral partner like a CPA, sends deals in through a branded partner portal that lists the documents each facility type needs and shows live submission status. Pre-qualification rules screen the deal against your credit box (industry exclusions, a minimum DSCR). The broker learns early whether it fits. Accepted deals enter the same origination flow as direct applications, under one credit policy. Reporting then shows which partners bring funded volume and which mostly send raw leads.

Yes, that is the usual setup. HES LoanBox is API-first and built to integrate with the systems banks and non-bank lenders already run. Payments can run over SEPA, SWIFT, ACH or card networks, with each one matched to its facility as it posts. For UK lenders, a single Acquired integration covers collections by card, Direct Debit, open banking and Variable Recurring Payments, plus instant payouts for disbursements. The lender picks the method per borrower or product. The library of 100+ integrations takes in business credit bureaus, sanctions and KYB checks, payment gateways, e-signing, accounting and ERP packages, and BI tools. Anything outside the library connects over the open API.