Digitise and automate the full patient financing workflow — eliminating manual handoffs between clinical, administrative, and finance teams and reducing per-case processing costs.
60%
cost reduction
Complete identity verification, affordability assessment, and credit decisioning at the point of care — so financing is confirmed before the patient leaves the consultation.
15 min
loan approvals
Identify accounts with genuine repayment potential, apply intelligent outreach strategies, and recover outstanding medical financing balances more effectively across portfolio.
25%
improve recoveries
Patient financing challenges solved
Patient financing software is designed to address operational gaps in how providers offer, approve, and manage patient payment plans across medical services.
Need
Patient hesitation due to upfront treatment costs
Solution
Enable patient financing at the point of care, allowing providers to offer installment plans instead of requiring full upfront payment.
Need
Disconnected healthcare and financing workflows
Solution
Align clinical and financial processes by connecting onboarding, eligibility checks, and repayment management within one workflow.
Need
Manual approval and credit decisioning
Solution
Automate eligibility checks and credit decisions using configurable rules, reducing manual workload and improving consistency.
Need
Complex patient payment plan management
Solution
Manage patient payment plans and repayment schedules in a structured way, ensuring consistency across all active financing agreements.
Need
Limited visibility into active financing portfolios
Solution
Track active loans, repayment performance, and borrower activity with full visibility into ongoing financing operations.
Need
Compliance and sensitive healthcare data handling
Solution
Ensure compliance and secure data handling with audit trails, controlled access, and flexible deployment options.
Integrated software for the complete patient financing journey
Patient-centred onboarding
Launch a branded patient financing experience that works seamlessly across clinic, mobile, and web. Give patients a straightforward way to apply for treatment finance, review payment plans, and verify identity at the point of care.
Built on KYC compliance, automated eligibility validation, and provider system integration.
Clinical origination
Make fast, accurate financing decisions tailored to treatment costs, procedure types, and patient affordability.
Use configurable underwriting rules, AI-assisted scoring, and healthcare-specific data integrations to build products with deferred start options, interest-free periods, and provider-level pricing.
Compassionate servicing
Manage repayment schedules, treatment milestones, and patient communications from a unified platform.
Maintain full visibility across your medical financing portfolio with real-time account tracking, automated reminders, and provider-facing reporting tools.
Sensitive collection
Recover overdue medical financing balances with AI-driven engagement, financial hardship detection, and flexible repayment solutions that prioritise patient dignity and long-term relationship preservation.
Online onboarding
Patient financing software built for point-of-care lending
Remove the financial barrier between patients and the care they need. Let providers offer instant financing options at the point of care — so treatment decisions are never delayed by affordability concerns or slow approval processes.
Increase conversions at the financing step
An embedded calculator lets patients model procedure costs, repayment plans, and monthly amounts before applying. Reducing financial uncertainty at this stage drives higher application starts and fewer abandoned inquiries.
Approve patients before they leave
Patients complete the entire application online — verifying identity, submitting required information, and signing the financing agreement digitally. Your patient financing software eliminates paperwork at the point of care and returns decisions fast enough to confirm treatment on the same visit.
Reduce defaults without burdening your staff
A dedicated portal gives borrowers visibility into their payment plan, outstanding balance, and upcoming due dates. Automated reminders keep repayment on track without placing the follow-up burden on your medical team.
Scale through clinic and provider networks
Onboard hospitals, dental clinics, and specialist practices as financing partners through dedicated portals. Each provider can offer your patient financing software directly to patients at the point of care — growing your network without a direct sales team at every location.
Get your papers signed online
Say goodbye to the hassle of printing, scanning, and mailing
documents back and forth. Securely store and share medical financing information with a simple
and paperless interface. Leverage fully digital e-signature features and approval workflows.
Seamless application flow
HES analysts use pre-built form sets to help facilitate a smooth
step-by-step onboarding process. Patient financing software will simplify data gathering,
boost conversion rates, and ensure a personalized experience for borrowers.
KYC & AML
Our patient finance solutions include robust KYC (Know Your Customer)
and AML (Anti-Money Laundering) features to ensure compliance with regulatory requirements
and protect businesses from fraud.
The configurable workflows
Healthcare loan servicing
Medical financing software for lending management
Loan
Products
Feature-rich task management
Out-of-the-box patient financing software allows
for efficient and secure task management in every region or branch through granular user roles
and models. Harness our easy-to-use platform to keep track of all tasks, prioritize them, assign
them to team members, and set deadlines to ensure everything is completed on time.
Versatile product engine
HES patient financing platform comes with a flexible product engine that
enables easy configuration of loan products, fees, interest rates, and terms. Create and
offer personalized lending solutions while complying with any legislative changes.
Customizable user roles
Protect your healthcare financial information and reduce risks and data
breaches with HES medical financing software. Assign and manage user roles, granting
access only to the necessary features and functions.
Get your lending product estimate in 3 minutes
STEP:
/
Which patient financing options fit your practice?
HES is ISO 27001 certified and our Systems Development Life Cycle (SDLC) enables
the implementation of robust security measures. We ensure the highest level of
information security management and give you peace of mind so you can focus on what
really matters: growing your business.
HES patient financing software can be deployed on-premises or in the cloud,
providing flexibility and control over data. We utilize AWS, Azure, and Google Cloud
Platform for cloud-based services.
Cloud provider
Powerful backend tools
HES backend is built with the latest Java LTS and is anchored by a PostgreSQL
database. We utilize Terraform for infrastructure management and Camunda for
workflow automation, resulting in a robust backend versatile for any business
demands.
Java LTS stack
Success stories
HES FinTech has been our reliable technology partner since 2012. I believe much of our success is due to the well-architected HES LoanBox solution.
Patient financing software is used to help providers offer patients structured payment options for medical services. Instead of requiring full upfront payment, these systems enable installment plans, deferred payments, or loan-based financing.
They typically connect patient onboarding, eligibility checks, credit decisioning, and repayment management into a single workflow that supports both the provider and the patient.
How does patient financing software work?
Patient financing software connects medical services with financial workflows. It allows providers to offer financing options at the point of care, automate decision-making, and manage repayment processes without relying on external systems.