Loan management software
for US lenders

One system for banks, credit unions, and fintech lenders to originate, service, and collect, wired to the three bureaus, ACH and FedNow, and every state on the license.
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Loan management software for US lenders
Partnership with US lenders Partnership with US lenders
A funded loan needs a reason an examiner or fair-lending reviewer can follow. Lower what each costs to book, without losing the paper trail behind the call.
60%
cost reduction
Lean on bureau scorecards and credit-invisible, thin-file applicants slip past while near-prime gets mispriced. Models that learn from cash-flow data catch what a file misses.
3x
scoring accuracy
Adverse action notices, dispute responses, charge-off packets. Take the rekeying off your team so underwriters and collectors spend the day on files, not data entry.
44%
staff efficiency

Loan management software
at every step of the loan

Loan management software for US lenders by HES FinTech
Borrower onboarding flow with KYC and KYB checks

White-label onboarding

Show personal, auto, or BNPL borrowers a white-label application. Capture each detail once, hook in the KYC and KYB providers you trust, and grade risk on the file before it lands in the underwriting queue.
Loan origination software with three-bureau and cash-flow data

Rules-driven origination

Make one decisioning pass that reads Equifax, Experian, TransUnion, and aggregator cash-flow data together. Edit rules, pricing, and document templates for installment, auto, or POS financing, then reuse the same setup when the next product goes live.
Loan servicing software with ACH and real-time payment rails

Servicing on one ledger

Take payments on ACH and cards, send disbursements in real time over FedNow and RTP, and watch the ledger update as it happens. Handle forbearance, payment plans, and rate changes off the spreadsheet, and log a clean, audit-ready trail at each borrower touchpoint.
Debt collection software with delinquency-bucket segmentation

Rule-aware collections

Chase arrears within the contact rules you operate under, sort accounts by delinquency bucket, reach out on the channels borrowers actually answer, and let AI match a recovery path to each hardship case.

Get your lending
product estimate
in 3 minutes

STEP: /
Borrower onboarding

Digital onboarding shaped to
US disclosure rules

The HES LoanBox loan management system moves an applicant from first tap to signed agreement, with no long forms and no surprises on price. Gather just what underwriters need, hold an audit-ready trail at each step, and keep your team off duplicate data entry.
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APR calculator inside a loan application
Digital loan application with bank-data and KYC checks
Borrower self-service portal in HES LoanBox
Broker and dealer portal for US lenders

Show the APR before they commit

Faster decisions without skipping checks

Keep borrowers close after funding

Grow through brokers and dealers

Loan origination

Faster loan origination,
run on AI scoring

Manual rekeying and weeks-old bureau pulls drag US consumer credit decisions out for weeks. Live bank-data feeds, OCR across pay stubs and bank statements, and built-in e-signature make each application a quick, defensible call, and trim document-handling cost by up to 90%.
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Prove identity, then build the borrower file

Underwriting that matches your credit policy

Approve more of the right risk

Identity verification and borrower profile in HES LoanBox
Configurable underwriting tuned to your credit policy
AI credit decisioning for thin-file borrowers
GiniMachine self-learning scoring engine in HES LoanBox
Paperless loan origination with OCR and e-signature

More loan origination features built in

Configurable lending products in HES LoanBox

Every loan product, one core

One core runs every product you offer, from personal and auto to BNPL and HELOC. Set pricing, fees, schedules, and eligibility by configuration, not a developer ticket.
No-code workflow builder for US lenders

No-code application flows

Shape each lending journey on a no-code builder, with no wait on engineering to ship. Set the approval gates and routing logic, then launch a new product in days as the rules change.
Role-based access and audit trail in HES LoanBox

Permissions tied to each role

Lock borrower data behind permissions set per role, password policies, and two-factor login. Every user action writes to an audit trail that holds up under examination and internal review.
Automated loan agreement generation

Agreements built in one pass

Assemble binding loan agreements from dynamic templates in moments. Cost-of-credit disclosures, the promissory note, and repayment schedules build in one pass, worded to the rules you lend under.
Loan servicing

Loan management software for the whole book

Spreadsheets plus a few loosely connected legacy tools quietly cost you margin and goodwill. HES LoanBox carries every loan from funding to payoff on live data, terms you set yourself, and built-in payments, so the book stays clean and ready for review.
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Loan lifecycle automation in HES LoanBox
Loan management across personal, auto, and BNPL
360-degree borrower view in HES LoanBox CRM
Payments through ACH, FedNow, RTP, and card rails

From funding to payoff, hands-off

Change terms without a rebuild

Payments on US rails

Stronger loan books
through AI risk intelligence

Scoring your examiner can follow

Score predictively across the whole US lending path, from first screen to NPL forecasting. The reason codes read clearly to your credit committee, an auditor, and a fair-lending examiner.

AI accuracy on your own book

Tuned on your own portfolio, the AI model adds up to 3x in accuracy over bureau-only scores, reading live transactions rather than a credit file pulled months back.

Pricing that tracks the risk

Tune thresholds by segment, spot repayment stress before it becomes arrears, and re-price as rate moves change borrower cash flow.
Loan portfolio performance dashboard with AI risk intelligence
Debt collection

Recover more with AI-led
debt collection software

In the US, conduct rules, state rate caps, and growing scrutiny of borrowers under strain turn collections into a compliance question, not just recovery. HES LoanBox routes each account through workflows built around affordability, hardship flags, and the contact and fee limits you work within.
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Automate the whole arrears workflow

AI-tuned strategy per account

Fees and interest within the legal caps

Automated arrears workflow with multi-channel outreach
AI-tuned debt recovery strategy by borrower segment
Proactive reminder schedule ahead of an ACH payment
Fee and interest controls within state rate caps

Reporting and analytics on the whole book

HES LoanBox puts the numbers your CFO and credit committee watch onto live dashboards. Pull raw data for regulatory filings, define your own metrics, and slice the book by vintage, channel, or product.
Lending reporting dashboard in HES LoanBox

Why US lenders
choose HES LoanBox

Customization without limits

Reshape modules, rework the borrower flow, and wire in any US service from the bureaus to payment rails, with the option to own the source code, no lock-in.

Pricing you can actually read

You pay for the license, and the only add-on is a custom build. Borrowers, partners, and staff seats are all unlimited, with no per-seat fee as volume grows.

Launch in 3 months

A standard setup goes live in roughly 3 months. Lend sooner, reach ROI quicker, and keep tuning the platform as you grow.

US lending expertise

Work with analysts and engineers who have spent more than a decade building and running lending products for banks, credit unions, fintechs, and specialty lenders.

Security at bank grade

ISO 27001 certified and SOC 2 aligned. Run on AWS, Google Cloud, hybrid, or on-premises, over a hardened Java LTS stack that stays current with regular updates.

Support that stays close

Reach a support team that knows US lending and sits in your time zone.

Success stories

client
HES FinTech has been our reliable technology partner since 2012. I believe much of our success is due to the well-architected HES LoanBox solution.
photo
Boris Batine
Co-Founder, ID Finance
client
HES FinTech offers comprehensive front-to-back solutions with integrations. Our machine learning platform will allow clients best-in-class investment advice.
photo
Edward Downpatrick
Strategy Director, Fintuity
client
In just 6 months, we went from storing all our data in Excel to a fast, reliable, and user-friendly platform that caters to our specific needs.
photo
Hjortur H. Jonsson
Partner, ALM Securities
client
HES FinTech developed our lending software and predictive analytics. Their expertise delivered automation, clear UI/UX and customer portal.
photo
Mazen Alasnag
Head of Loan Management, Wa'ed
client
The LMS provided flexible repayment options, automated restructuring and branch-level management, enhancing efficiency and risk mitigation.
photo
Urnukhjargal Badam
Branch Manager, Tavan Bogd
Security
Deployment
Tech stack

Security built to ISO 27001

ISO 27001 certified, SOC 2 aligned, with a secure SDLC behind it: full data encryption, role-based access, audit trails ready for examination, and hardened hosting end to end.
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Cloud, hybrid,
or on-premises

HES LoanBox deploys on AWS, Google Cloud, on-premises, or a hybrid mix, matching your IT estate and the data-residency line your board sets.
aws

Open-source
under the hood

HES LoanBox sits on free, open-source foundations: Java LTS, BPMN 2.0, Camunda, and the Form.io modeler. Nothing carries a license fee beyond the platform source code, so your team always knows what it owns.
HES LoanBox technology architecture for US lenders

The 2026 reality of
US lending

$15.9B
lost to fraud in 2025
Americans reported $15.9 billion in fraud losses in 2025, up from $12.5 billion the year before. Layered identity, document, and device checks stop more of it before any money moves.
6.6M
complaints to the CFPB in 2025
The CFPB logged 6.6 million complaints in 2025, with debt-collection complaints up 86% over 2024. Clean audit trails and quick dispute handling keep them from escalating.
$18.8T
in US household debt
US household debt hit a record $18.8 trillion in the first quarter of 2026, and balances keep growing faster than headcount. That gap pushes lenders to cut the cost of every decision they make.
4.8%
of balances are delinquent
By the first quarter of 2026, 4.8% of outstanding consumer debt sat in some stage of delinquency. Early-warning scoring and configurable workflows flag stress on an account before it becomes a charge-off.

Start US lending
in 3 months

You grow the book; HES LoanBox carries the rest.
Start US lending in 3 to 4 months with HES LoanBox

FAQ

How does HES FinTech back the 60%, 3x, and 44% numbers on this page?

How can HES LoanBox help my lending business in the US?

Can HES LoanBox integrate with the systems we already run?

How long does implementation take for US lenders?

What security measures protect borrower data?

What makes the platform fit the US market?

Which types of US lending does HES LoanBox support?

Does HES LoanBox handle multi-state licensing and disclosures?