Smart Finance was searching for a new reliable financial software vendor, able to provide end-to-end
development of an online lending platform. The company decided to change its technical partner due
to a prolonged time-to-market and lack of opportunity to work with the source code.
Along with the fast product launch, the key task for HES FinTech was to build an outstanding user
experience, fast and seamless client onboarding, automated scoring and approval, issuing a loan for
approved customers in a few hours. The project started at the very beginning of the pandemic, which
was an additional challenge for everyone.
process as efficiently as possible: from tracking
leads and submitting applications, to working with
overdue debts. Also, thanks to the technological
solutions of the HES team, we were able to
significantly improve the customer experience and
create a stable competitive advantage.