A fintech company targeted huge and unpenetrated markets of South-East Asia
with a proven online personal lending business model. The first market was Vietnam with
almost 100 mln population, most being financially underserved. The second market launched at the
end of 2017 is Sri Lanka with more than 20 mln population. The company issues loans to borrowers
with limited or no credit history.
Founded in
2017
Markets
Vietnam
Team size
45
Type
Consumer lending
Website
Under NDA
4 mo.
time-to-market
80%
faster decisions due to a custom decision-making system
6%
increase in applications
Challenge
End-to-end automated lending process
The client needed a flexible lending solution to take their business online. Following a
requirements analysis, the HES FinTech team created a full-circle loan platform that fully
automates the microfinance lending process and provides integrations with third-party payment
systems.
HES LoanBox is the end-to-end lending platform that covers the entire business process—from
customer onboarding and credit calculation to underwriting, with varying levels of automation.
It has been incredibly valuable for us!
Approach
Business analysis followed by development
The outcome of the project is a robust loan management platform that allows borrowers to
register and apply for a loan via their mobile phone, access their application/loan data, and
receive money into a bank account within 5 minutes. The solution processes borrowers’ loan
applications from the initial step until the full repayment.
Result
The client outperformed many competitors in the Vietnamese market and demonstrated impressive business results
HES LoanBox helped the client to scale up and offer loans to a growing customer database. Now,
the lender is one of the leading consumer lending companies in Vietnam, known for its low
interest rates and fast application processing time.
Application
Onboarding
HES LoanBox analyzes thousands of data points from publicly available social media data and
third-party suppliers to forecast borrowers' repayment behavior. The back-office functionality
manages the application processing flow with custom calculations and includes a tailored
decision-making system. It stores and manages all relevant data throughout the loan origination
process, from the initial request to automated verification.
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