Success story from Philippines
A fast-growing microfinance company sets up a new business unit
A large microlending provider in the APAC region required reboosting of their
legacy software for process optimization, faster time-to-decision, and winning a
larger market share due to a top-notch technological solution for end-customers.
legacy software for process optimization, faster time-to-decision, and winning a
larger market share due to a top-notch technological solution for end-customers.
Challenge
Lending platform as a competitor advantage
Due to the growing demand for short-terms loans, the customer was looking for an opportunity to
set up a new business unit in the Philippines. There was a need to back up the operational lending
business with a new platform, which could provide higher performance and decrease the amount of
manual operations.
set up a new business unit in the Philippines. There was a need to back up the operational lending
business with a new platform, which could provide higher performance and decrease the amount of
manual operations.
Approach
Development with end-user convenience in mind
The proposed solution from HES FinTech includes an end-to-end system
that automates the workflow from loan origination to servicing. HES LoanBox allows borrowers to apply for a loan online.
that automates the workflow from loan origination to servicing. HES LoanBox allows borrowers to apply for a loan online.
2,5 months
Time-to-market
60 minutes
for a loan decision
35%
revenue growth
for the first 12 months
Result
Full automation of verification
and underwriting for faster loans
Following the deployment of HES LoanBox, we successfully automated manual processes within client verification and underwriting workflows. Decision-making time was reduced to less than 60 minutes, and integration with the payment provider enabled instant money transfers.
The following subsystems were delivered:
- Loan origination system. Workflow automation for client’s verification and underwriting processes
- Back-office with the CRM and loan management system
- Web-based customer facing application (self-service portal).
their industry expertise with microlending
automation in various markets. We enjoyed the demo, the
estimates and the mutual work of our
teams. The solution was deployed as expected.