A large fast-growing microlending provider in the APAC region that set up a new business unit in
the Philippines.
2,5 mo.
Time-to-market
60 min
for a loan decision
35%
revenue growth for the first 12 months
Challenge
Lending platform as a competitor advantage
Due to the growing demand for short-terms loans, the customer was looking for an opportunity to
set up a new business unit in the Philippines. There was a need to back up the operational
lending business with a new platform, which could provide higher performance and decrease the
amount of manual operations.
The major reason to choose HES FinTech is their industry expertise with microlending automation
in various markets. We enjoyed the demo, the estimates and the mutual work of our teams. The
solution was deployed as expected.
Approach
Development with end-user convenience in mind
The proposed solution from HES FinTech includes an end-to-end system that automates the workflow
from loan origination to servicing. HES LoanBox allows borrowers to apply for a loan online.
Result
Full automation of verification and underwriting for faster loans
Following the deployment of HES LoanBox, we successfully automated manual processes within
client verification and underwriting workflows. Decision-making time was reduced to less than 60
minutes, and integration with the payment provider enabled instant money transfers.
Application
Onboarding
The following subsystems were delivered:
- Loan origination system. Workflow automation for client’s verification and underwriting processes
- Back-office with the CRM and loan management system
- Web-based customer facing application (self-service portal).
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