Microfinance Lending

Lender from Philippines

A fast-growing microfinance company sets up a new business unit in the Philippines with HES FinTech

Challenge

Due to the growing demand for short-terms loans, was looking for an opportunity to set up a new business unit in the Philippines. There was a need to back up the operational lending business with a new platform, which could provide higher performance and decrease the amount of manual operations.

Approach

The proposed solution from HES FinTech includes an end-to-end system that automates the workflow from loan origination to servicing. The solution allows an individual to apply for a loan online, the time for approval is reduced to 60 minutes.

Result

After the deployment of the HES Lending Platform, will be able to automate manual processes within client’s verification and underwriting workflows. The decision-making will be reduced to less than 60 minutes. The integration with payment provider allows instant money transfer and no offline procedures.

The following subsystems were delivered:

Loan origination system. Workflow automation for client’s verification and underwriting processes
Back-office with the CRM and loan management system
Web-based customer facing application (self-service portal).

Looking to simplify and streamline its day-to-day processes, the lender sought a lending platform that would enable automation and open the door to innovation. With HES Lending Platform at the heart of its core processes, the platform optimized many of its mission-critical workflows, enabling the company to deliver a seamless customer experience.

Lender from Philippines

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