NEO Finance Group is a Lithuania-based fintech platform group providing a range of financial services across the European Union, the European Free Trade Association, and the European Economic Area. Its offerings include peer-to-peer lending, investment solutions, payment initiation, account information services, and other digital payment products.
81%
percentage of debts repaid
50%
portfolio growth
20%
decrease in NPL rate
Challenge
Turning high application volume into reliable lending decisions
NEO Finance faced declining performance of its existing scoring models, resulting in high non-performing loan (NPL) levels, low approval rates, and increasing default risk.
To address these challenges, the company needed a new dedicated solution that would ensure consistent credit risk assessment and reduce default rates. With a large volume of incoming applications, it became critical to leverage AI-driven software to extract maximum value from customer data and support sustainable portfolio growth.
At the same time, the solution had to meet strict regulatory requirements, including compliance with anti-bias policies and regulations for stock-listed companies. Additionally, robust data storage and transfer capabilities were required to automate the credit scoring process, ensure data security and personal data protection.
Here at NeoFinance, the flow of incoming requests is huge, so it's vital for our business to wisely assess individual default risks. GiniMachine maximizes the value of our data. And that's exactly what we need to grow our client portfolio.
Approach
AI-powered credit scoring
Using GiniMachine, the client was able to build, validate, and deploy custom credit scoring models. These models evaluate loan applications based on flexible, user-defined parameter sets, enabling more accurate assessment of customer behavior and risk. On-premise deployment ensures compliance with data security and personal data protection standards.
As a result, the team gained greater transparency into borrower profiles and improved risk management.
Result
Increased performance with lower default rates
AI-powered GiniMachine helped NEO Finance increase the number of approved applications while decreasing non-performing loans. The client achieved the expected loan portfolio growth rate, with the number of issued credits increasing by 50%, the NPL rate decreasing by 20% and the repayment rate reaching 81.01%.
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