Success story from Canada

An automated commercial lending platform for one of the largest Canadian financial institutions
One of the leading commercial lending provider in Canada has chosen HES for the full update of the
legacy lending software.
Founded in
2004
Markets
Canada
Team Size
150
Type
Commercial lending
Web site

Challenge

Commercial lending powered by effective software

Lenders must remain up-to-date with the
latest
technologies and enhance their product offerings. The company found it complicated to adapt to
new requirements with its legacy core system, and decided to upgrade to a more flexible
front-to-
back lending platform.
Approach

Introduction of multi-faceted updates

The project was divided into two stages: transformation of the current
platform to ensure that mission critical operations run smoothly, and extension of functionality
with new global components. HES LoanBox empowers the company to streamline its lending
workflows and activities by integrating a variety of third-party services and automating a
number of manual administrative tasks.

4 months

Time-to-market

+20%

Customer base growth

6x

Faster application processing
Result

Scalable commercial lending platform with rich functionality

Since deploying HES LoanBox, the company has achieved greater efficiency and
automated mission-critical processes. With a scalable lending platform, the Canadian
lender reduced application processing from 24 to 4 hours, and quickly introduced a new product —
merchant cash advance.
Application
Onboarding
Contracts
After the launch of HES LoanBox, the lender continued working with HES FinTech to support the existing
system and create new business lines.