Lenders must remain up-to-date with the latest technologies and enhance their product offerings. The company found it complicated to adapt to new requirements with its legacy core system, and decided to upgrade to a more flexible front-to- back lending platform.
Approach
Introduction of multi-faceted updates
The project was divided into two stages: transformation of the current platform to ensure that mission critical operations run smoothly, and extension of functionality with new global components. HES LoanBox empowers the company to streamline its lending workflows and activities by integrating a variety of third-party services and automating a number of manual administrative tasks.
4 months
Time-to-market
+20%
Customer base growth
6x
Faster application processing
Result
Scalable commercial lending platform with rich functionality
Since deploying HES LoanBox, the company has achieved greater efficiency and automated mission-critical processes. With a scalable lending platform, the Canadian lender reduced application processing from 24 to 4 hours, and quickly introduced a new product — merchant cash advance.
Application
Onboarding
Contracts
After the launch of HES LoanBox, the lender continued working with HES FinTech to support the existing system and create new business lines.