Idea Bank success story
POS Lending Platform to automate loan application collection and processing and create a better customer experience
HES FinTech introduced its fully functional POS Lending Platform to automate the processing of loan applications and build a better customer experience.
Founded in
2009
Markets
Poland, EU
Team size
740
Type
POS lending
3 mo.
time-to-market
2.5K
chain stores using the system
5x
faster application process
Challenge
POS financing deals made easier
Idea Bank collaborates with more than 2.5 thousand retail chains and online stores nationwide
to offer consumer lending services. It required a comprehensive system to automate loan
application collection and processing for POS consumer financing deals.
HES LoanBox reduced the processing time for each new loan or leasing application by 5x.
Approach
Fast development of a configurable POS platform
In less than 3 months, the HES FinTech team gathered requirements, analyzed and documented
business processes, and performed customization and implementation of the solution. The system
was subsequently introduced to all Idea Bank’s partner retail sites.
Result
Fast & automated loan application flow
With the implementation of HES LoanBox, Idea Bank reduced application processing time by fivefold. The entire process was automated, requiring no additional checks by personnel, which led to significant operating cost reductions and gave Idea Bank a competitive advantage.
With the implementation of HES LoanBox, Idea Bank reduced application processing time by fivefold. The entire process was automated, requiring no additional checks by personnel, which led to significant operating cost reductions and gave Idea Bank a competitive advantage.
- Administrative interface for management of partners, POSs and system users.
- Multiple loan product support.
- Multi-step application process. Template-based document generation.
- Manual and automated application processing and loan decisioning.
- Integration with the bank’s internal databases, credit bureaus and external data sources.
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