A lending organization approached HES with an urgent need for a loan management system upgrade. Their legacy software was outdated, lacked functionality, and caused operational costs and data loss issues. The organization needed a new loan servicing system with advanced features, such as multiple calculation types, loan management scenarios, and automated decision-making, to reduce manual tasks and improve overall operational efficiency.
Saving per one application processing
Yearly worktime savings
Migration to a new lending system
HES FinTech developers built a new loan management system based on HES Core modules, leveraging modern technology stacks and robust APIs. The team implemented Camunda, a lending workflow management API, to adopt two different business processes within a single system. Additionally, they integrated the system with a feature-rich borrower portal and VoPay payment processing provider to automate disbursements and repayments and simplify loan tracking. Despite the challenge of migrating historical data from the older system with different calculation logic, the team successfully brought all data into the new secure database.
AI-powered custom loan management system
The lending organization received a custom end-to-end automated lending system with three types of calculations. The product engine was tailored to Consumer Lending and BNPL loans, and the system worked with minimal manual work. With automated pre-approvals, electronic document flow, task management, and role assignment, the system drastically improved efficiency and reduced operational costs. Moreover, the software was integrated with GiniMachine AI for instant loan application and portfolio scoring, Dashly conversational marketing platform for effective customer communication, and Flinks reporting API for data-driven decisions. The MVP+ version with all custom preference adjustments was completed in just six months, resulting in significant cost savings and increased efficiency for the lending organization.