---
title: "Lender From Canada | Case Study | HES FinTech"
description: "Find out how a Canadian lender reduced application processing time from 24 to 4 hours using the HES lending platform."
url: "https://hesfintech.com/clients/canada/"
updated: 2026-09-09
---

LoanBox & Canadian SME lender

# Canadian SME lender processes applications 6x faster

Our client is a global online small business lending company that has provided over $12 billion in loans to non-banking customers in 700 different industries across the United States, Canada and Australia.

Founded in

2004

Markets

Canada

Team size

150

Type

Commercial lending

Website

Under NDA

**4 mo.** Time-to-market

**+20%** Customer base growth

**6x** Faster application processing

Challenge

## Commercial lending powered by effective software

Lenders must remain up-to-date with the latest technologies and enhance their product offerings. The company found it complicated to adapt to new requirements because of its legacy core system, and decided to upgrade to a more flexible front-to-back-end lending platform.

Approach

## Introduction of multi-faceted updates

The project was divided into two stages: transformation of the current platform to ensure that mission-critical operations run smoothly, and extension of functionality with new global components. HES LoanBox empowers the company to streamline its lending workflows and activities by integrating a variety of third-party services and automating a number of manually administrated tasks.

Result

## Scalable commercial lending platform with rich functionality

Since deploying HES LoanBox, the company has achieved greater efficiency and automated mission-critical processes. With a scalable lending platform, the Canadian lender reduced application processing from 24 hours to 4 hours, and quickly introduced a new product — merchant cash advance.

Application · Onboarding · Contracts

After the launch of HES LoanBox, the lender continued working with HES FinTech to support the existing system and create new business lines.

[Download PDF version](https://hesfintech.com/wp-content/themes/hesfintech_eng/docs/cases/success_story_from_canada.pdf)

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